FREQUENTLY ASKED QUESTIONS

Frequently Asked Questions (FAQs)

We know that choosing childcare is an important decision for your family. Below are some of the questions parents ask most often about Next Kids programs, care, costs, and policies. If you don’t see your question here, you’re always welcome to contact us directly!

 

📌 General Questions

What ages do you serve?
Next Kids provides licensed childcare and out‑of‑school care for children based on program type and age group. Please contact your nearest branch to confirm specific age ranges and availability.

Where are you located?

• Highland NEXT (Calgary) – 3716 2nd St. NW, Calgary, AB

• Strathmore NEXT (OSC) – 204 Strathaven Dr, Strathmore, AB T1P 1P6

• Next Kids Daycare – Strathmore – Strathmore, AB

 

⏰ Hours & Attendance

What are your hours of operation?
Hours vary by location and program. Please check with your specific branch for daily operating times and schedules.

 

Are you open year‑round?
Yes! Next Kids programs operate throughout the year, excluding statutory holidays.

 

Do you offer part‑time care?
YES! Please contact the branch for current scheduling options.

 

📅 Enrollment & Tours

Can I visit before enrolling?
Absolutely! We encourage families to book a tour so you can see our spaces, meet our team, and get answers in person.

 

How do I enroll my child?
You can start by completing our online inquiry form, calling the branch directly, or visiting during tour hours. Our team will guide you through enrollment steps.

If a program is full, you may be placed on a waitlist and contacted as openings become available.

 

💰 Tuition, Subsidies & Payments

 

How much does childcare cost?
Tuition varies by program type, age group, and schedule. Contact your local Next Kids centre for exact rates and options.

 

 

Do you accept child care subsidies or financial support?
Yes — Next Kids supports families in accessing government childcare subsidies and affordability programs. Subsidy approvals are managed through the provincial system, and funds are applied once approved.

Our team is happy to help you understand subsidy options and provide information for your application.

 

🍎 Care & Daily Life

 

Is food provided?
Meal and snack policies differ by program and location. Please check with the specific centre for details on meals, snacks, and nutrition practices.

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How do you support children with allergies?
We take allergies seriously and work with families to create safe plans. Please share dietary or allergy information during enrollment.

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What is your discipline approach?
Next Kids uses positive behaviour support techniques designed to encourage social skills, emotional regulation, and mutual respect.

 

👩‍🏫 Staff & Safety

Are staff trained and certified?
Yes — all educators and staff meet mandatory training and certification requirements and undergo regular professional development.

 

What are your safety practices?
We maintain secure entry procedures, consistent supervision, and ongoing safety training. Our priority is a safe, nurturing environment for every child.